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Category Archive

The How to BE Points of Customer Service Improvement Programs

Too often we spend obscene amounts of money acquiring new customers and then cut corners once we have them. Improving customer service is more vital than customer acquisition and costs … Read More

Is Your UX Driving Your Mobile Users Crazy?

There’s a lot of mobile user angst out there with mobile apps. If you don’t know definitively that you are NOT driving your mobile users crazy with the user experience … Read More

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